Hanya Responsible for reaching out to potential clients and customers over the telephone. In order to attract qualified candidates

• Manage CRM activities to maintain telesales team pipeline
• Meeting with sales managers to discuss Telesales strategies.
• Training junior Telesales staff.
• Writing sales scripts and customer answer sheets.
• Implementing sales strategies.
• Managing the Telesales team and assisting junior staff.
• Monitoring the performance of the sales team.
• Setting weekly and monthly sales targets.
• Maintaining customer relationships.
• Handling escalated customer complaints.
• Compiling and presenting sales reports.